html
ESIC carries out internal and external evaluation processes on an ongoing basis. The evaluations allow us to improve ESIC's Quality System, favoring the objective analysis through evidence of the proper functioning of the system and the detection of improvements in procedures.
Internal Evaluations
The Internal Evaluations are carried out by expert ESIC auditors with a Professor profile, in addition to having extensive experience and training in Quality Audits and Sector Reference Models (See HR Manual of the Quality Unit).
ESIC performs internal evaluation through audits of all its campuses by means of on-site visits.
External Evaluations
ESIC requests external evaluations on a voluntary basis from International Certification or Accreditation Bodies. The evaluations include an initial documentation analysis process, with a subsequent on-site audit, and end with the preparation and communication of the Evaluation Report.As a result of external evaluations, ESIC receives relevant contributions for improvement from academic experts and/or professionals in Quality Management Improvement.
In addition, ESIC receives recognition by obtaining a Certificate or Accreditation of the Reference Model on which it has been evaluated (see section Certifications and Accreditations).
View Certifications and Accreditations
Internal evaluations performed
| Evaluation Date | Audit Team | Evaluation Scope | Reference Model | Description | |
|---|---|---|---|---|---|
| Campus Marzo de 2020. Campus Barcelona Campus Valencia Campus Zaragoza Campus Pozuelo Idiomas Campus Arturo Soria Campus Málaga |
Mrs. Maruchy de Obesso, Ms. Margarita Núnez, Ms. Leticia de Aymerich, Ms. Yolanda Domínguez, Director of Quality and Accreditations of ESIC. |
ESIC Languages, Postgraduate, Executive Education, ICEMD and complementary and loyalty services. | Norma UNE-EN-ISO 9001:2015 Reales decretos para Titulaciones Oficiales Marco de Referencia EPAS y AMBA |
     |
The internal audit team formed by the Quality and Accreditation Unit of ESIC proceeds to carry out Internal Audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
| All campuses from April to May 2019 | Ms. Leticia Aymerich, Ms. Yolanda Domínguez, Ms. Gracia Serrano, ESIC Quality and Accreditation Unit. |
ESIC Languages, Postgraduate, Executive Education, ICEMD and complementary and loyalty services. | Norma UNE-EN-ISO 9001:2015 Reales decretos para Titulaciones Oficiales Marco de Referencia EPAS y AMBA |
|
The internal audit team formed by the Quality and Accreditation Unit of ESIC proceeds to carry out Internal Audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
| All Campuses from February to May 2018 | Ms. Leticia Aymerich, Ms. Tina Godhwani, Ms. Yolanda Domínguez, Ms. Gracia Serrano, D. Roberto Baztarrica, ESIC Quality and Accreditation Unit. |
ESIC Languages, Postgraduate, Executive Education, ICEMD and complementary and loyalty services. | Norma UNE-EN-ISO 9001:2015 Reales decretos para Titulaciones Oficiales Marco de Referencia EPAS y AMBA |
|
The internal audit team formed by the Quality and Accreditation Unit of ESIC proceeds to carry out Internal Audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
| All ESIC Campuses From February to April 2017 | Ms. Leticia Aymerich, Ms. Tina Godhwani, Ms. Yolanda Domínguez, Ms. Gracia Serrano, ESIC Quality and Accreditation Unit. |
ESIC Languages, Postgraduate, Executive Education, ICEMD and Programs on Technological Platforms and complementary and loyalty services. | Norma UNE-EN-ISO 9001:2008 Reales decretos para Titulaciones Oficiales Marco de Referencia EPAS |
|
The internal audit team formed by ESIC's Quality Unit proceeds to carry out Internal Audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
| All ESIC Campuses From February to April 2016 | Dª. María Baldonedo , Dª. Teresa Freire y Dª. Gracia Serrano Unidad de Calidad de ESIC. |
ESIC Languages, Postgraduate, Executive Education, ICEMD and Programs on Technological Platforms and complementary and loyalty services. | Norma UNE-EN-ISO 9001:2008 Reales decretos para Titulaciones Oficiales Marco de Referencia EPAS |
 |
The internal audit team formed by ESIC's Quality Unit proceeds to carry out Internal Audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
| Campus Mutilva – 5 de Mayo de 2015 Campus Sancho El Fuerte - 5 de Mayo de 2015 Campus Zaragoza - 5 de Mayo de 201 Campus Sevilla - 29 de Abril de 2015 Campus Málaga - 27 de Abril de 2015 Campus Valencia - 23 de Abril de 2015 Campus Barcelona - 28 de Abril de 2015 Campus Pozuelo - 15, 16, 17, 22, 23, 28, 29, 30 de Abril de 2015 Campus Arturo Soria – 20 de Abril de 2015 |
Ms. María Baldonedo, Ms. Teresa Freire and Ms. Gracia Serrano ESIC Quality Unit. |
ESIC Languages, Postgraduate, Executive Education and Programs on Technological Platforms and complementary and loyalty services. | Norma UNE-EN-ISO 9001:2008 (Executive Education) Audit (Grado, Postgrado y Servicios complementarios) Acredita (Titulaciones Grado y Master Universitario ) |
|
The internal audit team formed by ESIC's Quality Unit proceeds to carry out Internal Audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
| Campus Mutilva –25 de Abril de 2014 Campus Sancho El Fuerte - 25 de Abril de 2014 Campus Tudela - 25 de Abril de 2014 Campus Zaragoza - 12 de Abril de 2014 Campus Sevilla - 25 de Abril de 2014 Campus Málaga - 9 de Abril de 2013 Campus Valencia - 23 de Abril de 2014 Campus Barcelona - 15 de Abril de 2014 Campus Pozuelo - 11, 15, 26, 29 de Abril de 2014 Campus Arturo Soria – 22 de Abril de 2014 |
Ms. María Baldonedo, Ms. Teresa Freire and Ms. Gracia Serrano ESIC Quality Unit. |
ESIC Languages, Postgraduate, Executive Education and Programs on Technological Platforms and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
The internal audit team formed by ESIC's Quality Unit proceeds to carry out Internal Audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
| Bilbao: Camara Comercio Bilbao - 13 de Marzo de 2013 Granada: Esc. Int. Gerencia - 12 de Abril de 2013 Campus Mutilva – 25 de Abril de 2013 Campus Sancho El Fuerte - 25 de Abril de 2013 Campus Tudela - 29 de Abril de 2013 Campus Zaragoza - 12 de Abril de 2013 Campus Sevilla - 25 de Abril de 2013 Campus Málaga - 9 de Abril de 2013 Campus Valencia - 23 de Abril de 2013 Campus Barcelona - 15 de Abril de 2013 Campus Pozuelo - 11, 15, 26, 29 de Abril de 2013 Campus Arturo Soria – 22 de Abril de 2013 |
Ms. María Baldonedo, Ms. Teresa Freire and Ms. Gracia Serrano ESIC Quality Unit. |
ESIC Languages, Postgraduate, Executive Education and Programs on Technological Platforms and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
The internal audit team formed by ESIC's Quality Unit proceeds to carry out Internal Audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
| Bilbao: Camara Comercio Bilbao - 5 de Junio de 2012 Granada: Esc. Int. Gerencia - 12 de Junio de 2012 Campus Mutilva - 7 de Junio de 2012 Campus Sancho El Fuerte - 7 de Junio de 2012 Campus Tudela - 12 de Junio de 2012 Campus Zaragoza - 18 de Junio de 2012 Campus Sevilla - 6 de Junio de 2012 Campus Málaga - 14 de Junio de 2012 Campus Valencia - 11 de Junio de 2012 Campus Barcelona - 15 de Junio de 2012 Campus Pozuelo - 27 al 14 de Junio de 2012 Campus Arturo Soria – 14 de Junio de 2012 |
Ms. María Baldonedo, Ms. Teresa Freire and Ms. Gracia Serrano ESIC Quality Unit. |
ESIC Languages, Postgraduate, Executive Education and Programs on Technological Platforms and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
The internal audit team formed by ESIC's Quality Unit proceeds to carry out Internal Audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
| Bilbao: Camara Comercio Bilbao -27 de Marzo de 2011 Granada: Esc. Int. Gerencia - 13 de Mayo de 2011 Campus Mutilva - 05 de Mayo de 2011 Campus Sancho El Fuerte - 5 de Mayo de 2011 Campus Tudela - 10 de Mayo de 2011 Campus Zaragoza - 06 de Mayo de 2011 Campus Sevilla - 12 de Mayo de 2011 Campus Málaga - 29 de Mayo de 2011 Campus Valencia - 24 y 25 de Marzo de 2011 Campus Barcelona - 30 de Mayo de 2011 Campus Pozuelo 25, 26, 27, 28, 29 de Abril/ y 11, 13, 26 y 30 de Mayo de 2011 Campus Arturo Soria - 29 de Abril de 2011 |
Ms. María Baldonedo, Ms. Teresa Freire and Ms. Gracia Serrano ESIC Quality Unit. |
ESIC Languages, Postgraduate, Executive Education and Programs on Technological Platforms and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
The internal audit team formed by ESIC's Quality Unit proceeds to carry out Internal Audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
| Bilbao: Camara Comercio Bilbao - 9 de Marzo de 2010 Granada: Esc. Int. Gerencia - 25- 26 de Marzo de 2010 Campus Mutilva - 23-24 Marzo 2010 Campus Sancho El Fuerte (Idiomas) - 23-24 de Marzo de 2010 Campus Tudela - 25 de Marzo de 2010 Campus Zaragoza - 18 de Marzo de 2010 Campus Sevilla - 25-26 de Marzo de 2010 Campus Málaga - 25-26 de Marzo de 2010 Campus Valencia - 6 Y 7 de Abril de 2010 Campus Barcelona - 8 de Abril de 2010 Campus Pozuelo - 17 de Marzo de 2010 Campus Pozuelo - 8 de Marzo de 2010 Campus Pozuelo - 22 de Marzo de 2010 Campus Pozuelo - 23 de Marzo de 2010 Campus Arturo Soria - 22 de Marzo de 2010 |
Ms. María Baldonedo, Ms. Teresa Freire and Dª. Gracia Serrano ESIC Quality Unit |
ESIC Languages, Postgraduate, Executive Education and Programs on Technological Platforms and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
The internal audit team formed by ESIC's Quality Unit proceeds to carry out Internal Audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
| Campus Tudela - 5 de Febrero 2009. Campus Murcia - 5 de Febrero 2009 Campus Pozuelo - 9 de Febrero 2009 Campus Salamanca - 9 de Febrero 2009 Campus Bilbao y Santander - 9 de Febrero 2009 Campus Granada - 3 de Marzo 2009 Campus Málaga - 12 de Febrero 2009 Campus Zaragoza - 16 de Febrero 2009 Campus Arturo Soria - 17 de Febrero 2009 Campus Pamplona - 24 de Febrero 2009 Campus Valencia - 19 de Febrero 2009 Campus Sevilla - 26 de Febrero 2009 Campus Barcelona - 5 de Marzo 2009 |
D. Ramon Perez SGS Consultant |
ESIC Idiomas, Postgrado, Executive Education y Programas sobre Plataformas. Tecnológicas y servicios complementarios y de fidelización. |
Standard UNE-EN-ISO 9001:2000 | |
The internal audit team formed by ESIC's Quality Unit proceeds to carry out Internal Audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
| Campus Navarra (Pamplona) - 29 de Octubre de 2007 Campus Navarra (Tudela) - 29 de Octubre de 2007 Campus Granada - 30 de Octubre de 2007 Campus Málaga - 30 de Octubre de 2007 Campus Madrid Pozuelo - 6 de Noviembre de 2007 Campus Madrid Pozuelo - 7 de Noviembre de 2007 Campus Salamanca - 8 de Noviembre de 2007 Campus Madrid Arturo Soria - 12 de Noviembre de 2007 Campus Bilbao - 13 de Noviembre de 2007 Campus Santander - 15 de Noviembre de 2007 Campus Barcelona - 16 de Noviembre de 2007 Campus Zaragoza - 19 de Noviembre de 2007 Campus Sevilla - 20 de Noviembre de 2007 Campus Valencia y Murcia - 21 de Noviembre de 2007 |
D. Ramon Perez SGS Consultant |
ESIC Languages, Postgraduate, Executive Education and Programs on Technology Platforms and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
On October 29 and 30, 2007 and on November 6, 7, 8, 12, 13, 14, 15, 16, 19, 20 and 21, 2007, SGS Tecnos, S.A. carried out Internal Audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for ESIC Languages, Postgraduate, Executive Education and Programs on Technological Platforms and complementary services, the processes of:
|
| Campus Pamplona (MBA e Idiomas) - 26 de Febrero de 2007 Campus Tudela (Idiomas) - 27 de Febrero de 2007 Campus Zaragoza (MBA) - 27 de Febrero de 2007 Campus Zaragoza (Idiomas) - 28 de Febrero de 2007 Campus Sevilla (MBA e Idiomas) - 2 de Marzo de 2007 Campus Madrid (Idiomas) - 5 de Marzo de 2007 Campus Valencia (MBA) - 8 de Marzo de 2007 Campus Málaga (MBA) - 9 de Marzo de 2007 Campus Madrid (MBA) - 12,13 y 14 de Marzo de 2007 |
Ms. Paloma Velasco and D. Ramón Pérez SGS Consultants |
ESIC Languages and MBA Programs |
Standard UNE-EN-ISO 9001:2000 |
|
The scope of the audit includes, for the Language Unit and the MBA program, the processes of:
|
External evaluations performed
| Evaluation Date | Audit Team | Evaluation Scope | Reference Model | Stamp | Description | Certificate / Accreditation obtained or renewed |
|---|---|---|---|---|---|---|
| Valencia Campus September 24th |
VALENCIAN EVALUATION AND FORESIGHT AGENCY (AVAP) | Degree in International Business/International Business from the Miguel Hernández University of Elche. Master's Degree in People Management and Organizational Development from the Miguel Hernández University of Elche. |
Royal Decrees for Official Degrees. | |
ESIC has delivered to the audit panel the evidence related to the evaluation criteria and the self-report requested during the month of April. The physical visit is still pending. | |
| Arturo Soria (Executive and ICEMD Companies), Campus Pozuelo Idiomas, Mutilva, Malaga, Valencia, Barcelona and Tudela Idiomas. - From May 4 to 6, 2020. |
D. Ignacio Lozano, Chief Auditor of BSI. | Executive Education (Design and Development of training programs, consulting and advice to Companies, Socioeconomic Entities and Public Institutions, ESIC Languages and ICEMD (Companies). | Standard UNE-EN-ISO 9001:2015 |  |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic Area of Executive Education and ESIC Languages, the processes of:
The corrective actions related to nonconformities issued in the previous audit have been reviewed and their effective implementation has been verified. The following were detected in the audit: 2 Minor Non-conformities and 5 Opportunities for Improvement. Given the satisfactory treatment by ESIC to the identified NCs, the BSI Audit Team grants the renewal of the Certificate. |
ESIC Certificate under the ISO 9001:2015 Standard |
| Campus Madrid - Pozuelo September 2019 |
Foundation for knowledge Madri+d Foundation | ESIC Pozuelo Campus. Postgraduate course. Master's Degree in Commercial Management from the Rey Juan Carlos University. | Royal Decrees for Official Degrees. | |
Master's Degree in Commercial Management | Master's Degree in Commercial Management |
| Valencia Campus September 2019 |
VALENCIAN EVALUATION AND FORESIGHT AGENCY (AVAP) | ESIC Valencia Campus. Postgraduate Area. Master's Degree in Marketing and Digital Management from the Miguel Hernández University of Elche. | Royal Decrees for Official Degrees. | |
Prior to the audit date, the AVAP audit team analyzed the information sent by ESIC containing evidence related to the evaluation criteria and the self-report. On the date indicated, the team held meetings with the different stakeholders established in the agenda previously submitted. Renewal of the Accreditation of the Master's Degree in Marketing and Digital Management by the Miguel Hernández University of Elche. |
Master's Degree in Digital Marketing and Management |
| Zaragoza Campus December 23rd, 2019 |
SGS Auditor | Accessibility of the Zaragoza Campus. | Standard UNE 170001-1:2007 UNIVERSAL ACCESSIBILITY. Dalco criteria to facilitate accessibility to the environment. |
 |
The scope of the external audit was as follows: Review of DALCO requirements.
Review of accessibility chains. Audit results: Compliance with DALCO criteria has been verified. No non-conformities were detected in the audit and therefore the BSI audit team granted the certification. |
Letter of Certification of Implementation of a Management System under DALCO Universal Accessibility Criteria |
| Arturo Soria (Executive and ICEMD Empresas), Campus Pozuelo Idiomas, Mutilva, Málaga, Valencia, Barcelona and Tudela Idiomas. - April 23, April 30 and May 14, 2019 |
D. Ignacio Lozano, Chief Auditor of BSI. | Executive Education (Design and Development of training programs, consulting and advice to Companies, Socioeconomic Entities and Public Institutions, ESIC Languages and ICEMD (Companies). | Standard UNE-EN-ISO 9001:2015 | |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic Area of Executive Education and ESIC Languages, the processes of:
The corrective actions related to nonconformities issued in the previous audit have been reviewed and their effective implementation has been verified. The following were detected in the audit: 2 Minor Non-conformities and 5 Opportunities for Improvement. Given the satisfactory treatment by ESIC to the identified NCs, the BSI Audit Team grants the renewal of the Certificate. |
ESIC Certificate under the ISO 9001:2015 Standard |
| Campus Arturo Soria – 28 de Mayo de 2018 Campus Pozuelo de Alarcón, ICEMD e Idiomas; Barcelona, Pamplona y Sevilla – 29 y 30 de Mayo de 2018 |
D. Ignacio Lozano, Chief Auditor of BSI. | Executive Education (Design and Development of training programs, consulting and advice to Companies, Socioeconomic Entities and Public Institutions, ESIC Languages and ICEMD (Companies). | Standard UNE-EN-ISO 9001:2015 | |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic Area of Executive Education and ESIC Languages, the processes of:
The corrective actions related to nonconformities issued in the previous audit have been reviewed and their effective implementation has been verified. Two minor nonconformities and five opportunities for improvement were detected during the audit. Given the satisfactory treatment by ESIC of the identified NCs, the BSI Audit Team grants the renewal of the Certificate. |
ESIC Certificate under the ISO 9001:2015 Standard |
| MITB and MDM Programs (Postgraduate and ICEMD) 2018 |
EFMD. | EPAS accreditation for the MITB and MDM Master Programs. | EPAS - EFMD Programme Accreditation System. | |
The EFMD audit team, one month before the audit date, analyzed the information sent by ESIC following the Self-Evaluation Guide. In addition, the audit team contacted students randomly selected from a list of students and alumni who had taken the Masters, and was able to conclude homogeneity of excellent experiences with both Master programs. | EPAS accreditation for MITB and MDM. |
| MBA Programs (Graduate) 2018 |
AMBA. | AMBA Accreditation for the School's MBA Programs. | AMBA Programme Accreditation System. | |
One month before the audit date, the AMBA audit team analyzed the information sent by ESIC following the Self-Evaluation Guide. In addition, the audit team contacted students randomly selected from a list of students and alumni who had studied the MBAs, and was able to conclude a homogeneity of excellent experiences with the programs. | AMBA accreditation for MBA programs. |
| Campus Arturo Soria – 29 de Mayo de 2017 Campus Pozuelo de Alarcón, Valencia, Barcelona y Sevilla – 30 de Mayo de 2017 |
D. Ignacio Lozano, Chief Auditor of BSI. | Executive Education (Design and Development of training programs, consulting and advice to Companies, Socioeconomic Entities and Public Institutions) and Languages. | Standard UNE-EN-ISO 9001:2008 | |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic Area of Executive Education and ESIC Languages, the processes of:
The corrective actions related to nonconformities issued in the previous audit have been reviewed and their effective implementation has been verified. Two minor nonconformities and four opportunities for improvement were detected during the audit. Given the satisfactory treatment by ESIC of the identified NCs, the BSI Audit Team grants the renewal of the Certificate. |
ESIC Certificate under the ISO 9001:2008 Standard (2015). |
| Zaragoza Campus 2017 |
D. Sergio Notario, SGS Auditor. | Accessibility of the Zaragoza Campus. | Standard UNE 170001-1:2007 UNIVERSAL ACCESSIBILITY. Dalco criteria to facilitate accessibility to the environment. |
|
The scope of the external audit was as follows: Review of DALCO requirements.
Review of accessibility chains. Audit results: Compliance with DALCO criteria has been verified. No non-conformities were detected in the audit and therefore the BSI audit team granted the certification. |
Letter of Certification of Implementation of a Management System under DALCO Universal Accessibility Criteria |
| Pozuelo de Alarcón Campus and Valencia Campus 2016 | ANECA, Directorate AUDIT | SGIC of the ESIC Pozuelo Campus and ESIC Valencia Campus. | Follow-up of the Audit Program Implementation Certification (Internal Quality Assurance System for a Higher Education Center in the European Higher Education Area). | |
The Management of ANECA, on September 19, 2016, and after a review phase of the Self-Monitoring Report provided by ESIC , proceeded to the analysis and evaluation of the file related to the application process for the renewal of the AUDIT Certificate of ESIC BUSINESS AND MARKETING SCHOOL, at its headquarters in Madrid and Valencia. | Audit-Campus Madrid and Valencia Implementation Certification Letter: Keeping Certified |
| MIM and IMBA (Postgraduate) Programs 2016 | EFMD | EPAS Accreditation for MIM and IMBA Master Programs | EPAS - EFMD Programme Accreditation System | |
The EFMD audit team, one month before the audit date, analyzed the information sent by ESIC following the Self-Evaluation Guide. In addition, the audit team contacted students randomly selected from a list of students and alumni who had completed the Masters, and was able to conclude homogeneity of excellent experiences with both Master programs. | EPAS Accreditation for MIM and IMBA |
| Campus Arturo Soria (Madrid), Pozuelo de Alarcón – 25 de Abril de 2016 Campus Pozuelo de Alarcón, Valencia, Barcelona y Sevilla – 30 de Mayo de 2016 |
Ms. Ana López, Chief Auditor of BSI. | Executive Education (Design and Development of training programs, consultancy and advice to Companies, Socioeconomic Entities and Public Institutions) | Standard UNE-EN-ISO 9001:2008 | |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic Area of Executive Education, the processes of:
The corrective actions related to nonconformities issued in the previous audit have been reviewed and their effective implementation has been verified. The following were detected in the audit: 3 minor nonconformities and 4 opportunities for improvement. Given the satisfactory treatment by ESIC of the identified NCs, the BSI Audit Team grants the renewal of the Certificate. |
ESIC Certificate under the ISO 9001:2008 Standard (2015). |
| Campus Zaragoza 2016 | D. Sergio Notario, SGS Auditor | Accessibility of the Zaragoza Campus | Standard UNE 170001-1:2007 UNIVERSAL ACCESSIBILITY. Dalco criteria to facilitate accessibility to the environment. |
|
The scope of the external audit was as follows: Review of DALCO requirements.
Review of accessibility chains. Audit results: Compliance with DALCO criteria has been verified. The following minor nonconformities were detected during the audit: 1 minor nonconformity. Given the satisfactory treatment by ESIC of the identified NCs, the BSI Audit Team grants the Certification. |
Letter of Certification of Implementation of a Management System under DALCO Universal Accessibility Criteria |
| Arturo Soria (Madrid) and Valencia, Zaragoza and Seville campuses. - May 11, 2015 |
D. Ignacio Lozano, Chief Auditor of BSI. | Executive Education (Design and Development of training programs, consulting and advice to Companies, Socioeconomic Entities and Public Institutions). | Standard UNE-EN-ISO 9001:2008 | |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic Area of Executive Education and ESIC Languages, the processes of:
Audit results: The corrective actions related to nonconformities issued in the previous audit have been reviewed and their effective implementation has been verified. The audit identified: no minor nonconformities and 4 opportunities for improvement. Given the satisfactory treatment by ESIC of the identified NCs, the BSI Audit Team grants the renewal of the Certificate. |
ESIC Certificate under the ISO 9001:2008 Standard |
| Pozuelo de Alarcón Campus and Valencia Campus 2015 | ANECA, Directorate AUDIT | SGIC of the ESIC Pozuelo Campus and ESIC Valencia Campus. | Follow-up of the Audit Program Implementation Certification (Internal Quality Assurance System for a Higher Education Center in the European Higher Education Area). | |
The Management of ANECA, on September 19, 2016, and after a review phase of the Self-Monitoring Report provided by ESIC , proceeded to the analysis and evaluation of the file related to the application process for the renewal of the AUDIT Certificate of ESIC BUSINESS AND MARKETING SCHOOL, at its headquarters in Madrid and Valencia. | Audit-Campus Madrid and Valencia Implementation Certification Letter: Keeping Certified |
| Zaragoza Campus 2015 | D. Sergio Notario, SGS Auditor | Accessibility of the Zaragoza Campus | Standard UNE 170001-1:2007 UNIVERSAL ACCESSIBILITY. Dalco criteria to facilitate accessibility to the environment. |
|
La auditoría externa tuvo por alcance: Revisión de requisitos DALCO. 4.- DEAMBULACIÓN 5.- APREHENSIÓN. 6.- LOCALIZACIÓN. 7.- COMUNICACIÓN. Revisión de cadenas de accesibilidad. Resultado de Auditoría: Se ha verificado el cumplimiento de los criterios DALCO. Se detectaron en la Auditoría: 4 No Conformidades Menores. Dado el tratamiento satisfactorio por ESIC a las NC identificadas, el Equipo Auditor de BSI concede la Certificación. |
Letter of Certification of Implementation of a Management System under DALCO Universal Accessibility Criteria |
| All Campuses 2015 | President: Bará Temes, Javier (Universidad Politécnica de Cataluña) Members : Merino Jerez, Luis (University of Extremadura) Zaballa Pérez, Gloria (University of Deusto) Fernández Marcos, Tatiana (Universidad Autónoma de Madrid) Secretariat (Universidad Autónoma de Madrid) Secretary : Juárez Casalengua, Elvira (ANECA) |
Undergraduate and Postgraduate | Docentia program based on Quality Assurance in Higher Education institutions developed by the European Association for Quality Assurance in Higher Education (ENQA) and under The Personnel Evaluation Standards, developed by The Joint Committee of Standards for Educational Evaluation. |  |
ESIC, dentro del marco de mejora continua que se lleva desarrollando desde el año 2007, presentó en Febrero de 2010 su Modelo Docentia para la evaluación de la Actividad Docente del profesorado. El Modelo fue evaluado por una Comisión de Evaluadores nombrada por ANECA, quien determino un POSITIVO al Modelo presentado por ESIC. En 2015 se lleva a cabo la segunda Convocatoria Docentia para el Profesorado. Los resultados de la Convocatoria fueron remitidos a la Aneca en Julio 2016 para su evaluación. El 6 de Noviembre de 2015 la Dirección de Aneca, D. Rafael Van Grieken remite Informe final de Evaluación de Seguimiento de Docentia. La Comisión de Evaluación de ANECA para el seguimiento de Docentia ha revisado la segunda implantación del Modelo de Evaluación de ESIC y ha dado como destacado: La Comisión de Evaluación del Seguimiento valora muy positivamente el segundo año de implantación experimental del modelo, realizado, en general, de forma muy completa y ajustada al manual. Destacan especialmente la cobertura de la convocatoria, la sostenibilidad del proceso y la buena acogida tenida por esta convocatoria entre los agentes implicados. Otros aspectos positivos son: informe de seguimiento contiene una buena descripción de la convocatoria y sus resultados, y destaca por la claridad en la presentación de los datos, por la objetividad en la interpretación de los mismos, y por la descripción pormenorizada del proceso y de los cambios introducidos en el mismo y en el manual; felicita de nuevo a ESIC por la reflexión crítica que hace de su modelo y de su puesta en práctica, así como por su capacidad de hacer propuestas de mejora que, en buena y justa medida, sustentan las mejoras y recomendaciones de este Informe de evaluación. Además, otros aspectos positivos son: la amplia difusión de la convocatoria en diferentes estamentos y por diferentes vías y el grado de satisfacción con el proceso de los agentes consultados (aunque no se ha recabado la opinión de todos los implicados), y una buena parte de las mejoras y recomendaciones propuestas en el anterior Informe de evaluación se han resuelto en la presente convocatoria, aunque aún subsisten algunas otras pendientes de ejecución. |
Evaluation Report on the Monitoring of ESIC's Teaching Evaluation Model under the Docentia Criteria 2015 |
| Campus Arturo Soria – 12 de Mayo de 2015 Campus Valencia, Zaragoza y Sevilla – 13 de Mayo de 2015 |
D. Ignacio Lozano, Chief Auditor of BSI. | ESIC Executive Education and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic Area of Executive Education, the processes of:
Audit results: The corrective actions related to nonconformities issued in the previous audit have been reviewed and their effective implementation has been verified. The following were detected in the audit: 0 major and 7 minor nonconformities. Given the satisfactory treatment by ESIC of the identified NCs, the BSI Audit Team grants the renewal of the Certificate. |
ESIC Certificate under the ISO 9001:2008 Standard (2015). |
| All Campuses 2014. | ANECA's Teaching Model Evaluation Commission. | Undergraduate and Postgraduate. | Docentia program based on Quality Assurance in Higher Education institutions developed by the European Association for Quality Assurance in Higher Education (ENQA) and under The Personnel Evaluation Standards, developed by The Joint Committee of Standards for Educational Evaluation. | |
ESIC, dentro del marco de mejora continua que se lleva desarrollando desde el año 2007, presentó en Febrero de 2010 su Modelo Docentia para la evaluación de la Actividad Docente del profesorado. El Modelo fue evaluado por una Comisión de Evaluadores nombrada por ANECA, quien determino un POSITIVO al Modelo presentado por ESIC. En 2014 se lleva a cabo la primera Convocatoria Docentia para el Profesorado. Los resultados de la Convocatoria fueron remitidos a la Aneca en Julio 2014 para su evaluación. El 1 de Abril de 2015 la Dirección de Aneca, D. Rafael Van Grieken remite Informe final de Evaluación de Seguimiento de Docentia. La Comisión de Evaluación de ANECA para el seguimiento de Docentia ha revisado la primera implatanción del Modelo de Evaluación de ESIC y ha dado como destacado: La Comisión de Evaluación del Seguimiento valora muy positivamente el primer año de implantación experimental del modelo, realizado, en general, de forma muy completa y ajustada al manual. Destacan especialmente la cobertura de la convocatoria, la sostenibilidad del proceso y la buena acogida tenida por esta primera convocatoria entre los agentes implicados. Otros aspectos positivos son: la amplia difusión de la convocatoria en diferentes estamentos y por diferentes vías y el grado de satisfacción con el proceso de todos los agentes consultados (aunque no se ha recabado la opinión de todos los agentes implicados). |
Evaluation Report on the Monitoring of ESIC's Teaching Evaluation Model under the Docentia Criteria 2014 |
| Campus Pozuelo de Alarcón (Madrid) – 28 de Abril 2014 Campus Valencia – 29 de Abril 2014. |
D. Carlos Arias, Profesor Titular de Universidad de Sevilla. Auditor ANECA. Dª Mercedes Sacristán, Directora de Calidad de Universidad de Burgos. Auditor ANECA. |
ESIC Pozuelo Campus and ESIC Valencia Campus. | Certification of the Implementation of the Audit Program (Internal Quality Assurance System for a Higher Education Center in the European Higher Education Area). | |
La Comisión de Certificación de ANECA, reunida en la sede de ANECA el día 23 de julio de 2014, y tras una fase de documentación y auditoría realizada por un Equipo Auditor de ANECA, procedió al análisis y evaluación del expediente relativo al proceso de solicitud de certificación de ESIC BUSINESS AND MARKETING SCHOOL, en su sede de Madrid y Valencia. Fruto de este análisis, la Comisión de Certificación entiende que: El Sistema de Garantía Interna de Calidad (SGIC) de ESIC-Madrid y ESIC-Valencia, a la luz de los resultados documentados por el equipo auditor, concluyó que el SGIC se encuentra suficientemente implantado y resulta eficaz en su desempeño, estando orientado hacia la mejora continua de los procesos. |
Audit-Campus Madrid Implementation Certification Report Audit-Campus Valencia Implementation Certification Report |
| Campus Málaga – 6 de Mayo de 2014 Campus Sevilla – 6 de Mayo de 2014 Campus Arturo Soria – 7 de Mayo de 2014 Campus Pozuelo – 7 de Mayo de 2014 |
D. Ignacio Lozano Auditor Jefe de BSI. D. José Corrales Auditora de BSI. |
ESIC Languages, Postgraduate, Undergraduate, Executive Education and Programs on Technological Platforms and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
The corrective actions related to nonconformities issued in the previous audit have been reviewed and their effective implementation has been verified. The following were detected in the audit: 0 Major and 4 Minor Nonconformities. Given the satisfactory treatment by ESIC of the NCs identified, the SGS Audit Team grants the renewal of the Certificate. |
ESIC Certificate under the ISO 9001:2008 Standard (2014). Spanish version: English version: |
| All Campuses 2013. | ANECA's Teaching Model Evaluation Commission. | Undergraduate and Postgraduate. | Docentia program based on Quality Assurance in Higher Education institutions developed by the European Association for Quality Assurance in Higher Education (ENQA) and under The Personnel Evaluation Standards, developed by The Joint Committee of Standards for Educational Evaluation. | |
ESIC, dentro del marco de mejora continua que se lleva desarrollando desde el año 2007, presentó en Febrero de 2010 su Modelo Docentia para la evaluación de la Actividad Docente del profesorado. El Modelo fue evaluado por una Comisión de Evaluadores nombrada por ANECA, quien determino un POSITIVO al Modelo presentado por ESIC. La Comisión de Evaluación de ANECA que ha revisado el Modelo de Evaluación de ESIC ha dado como destacado el Modelo con la mención de Modelo Excelente. |
Certificate of the ESIC Teaching Evaluation Model Design under the Docentia Criteria 2013 |
| Campus Zaragoza – 20 de Mayo de 2013 Campus Sevilla – 20 de Mayo de 2013 Campus Málaga – 21 de Mayo de 2013 Campus Barcelona – 21 de Mayo de 2013 Campus Pozuelo – 22 de Mayo de 2013 Campus Arturo Soria – 22 de Mayo de 2013 |
D. Ignacio Lozano Auditor Jefe de BSI. Dª. Reyes Román Auditora de BSI. |
ESIC Languages, Postgraduate, Undergraduate, Executive Education and Programs on Technological Platforms and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
The corrective actions related to nonconformities issued in the previous audit have been reviewed and their effective implementation has been verified. The following were detected in the audit: 0 major and 7 minor nonconformities. Given the satisfactory treatment by ESIC of the NCs identified, the SGS Audit Team grants the renewal of the Certificate. |
ESIC Certificate under the ISO 9001:2008 Standard (2013) Spanish version: English version: |
| Campus Arturo Soria – 2 de Julio de 2012 Campus Pozuelo de Alarcón (Madrid) – 3 y 4 de Julio de 2012 |
D. Ignacio Lozano BSI Chief Auditor |
ESIC Languages, Postgraduate, Undergraduate, Executive Education and Programs on Technological Platforms and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
The corrective actions related to nonconformities issued in the previous audit have been reviewed and their effective implementation has been verified. The following were detected in the audit: 0 Major and 4 Minor Nonconformities. Given the satisfactory treatment by ESIC of the NCs identified, the SGS Audit Team grants the renewal of the Certificate. |
ESIC Certificate under the ISO 9001:2008 Standard (2012) |
| Pozuelo de Alarcón Campus Madrid - November 7th and 8th, 2011 |
Prof. Dr. Dieter Euler Director Institute of Business Education and Educational Management (IWP), University of St.Gallen, Switzerland Dr. Stuart Dixon Director of Euro*MBA, The Netherlands |
Renewal of CEL Accreditation for the Simulation-based Learning Methodology. | EFMD Accreditation for TeChnology-Enhanced Learning (CEL) |  |
The EFMD audit team one month before the audit date analyzed the information sent by ESIC following the Self-Assessment Guide. In addition, the audit team contacted students randomly selected from a list of students and alumni who had taken programs based on the Simulation Methodology sent by ESIC, and was able to conclude homogeneity of excellent experiences with the simulation methodology. The team concluded that the business simulation methodology represents a high-end product, mainly due to the following facts:
|
Renewal of ESIC's Accreditation under CEL Criteria (EFMD) (2008) |
| Campus Mutilva (Pamplona) – 7 de Junio de 2011 Campus Sancho El Fuerte (Idiomas) – 7 de Junio de 2011 Campus Barcelona – 8 de Junio de 2011 Campus Arturo Soria – 9 de Junio de 2011 Campus Pozuelo de Alarcón (Madrid) – 9 de Junio de 2011 |
D. Ignacio Lozano BSI Chief Auditor. |
ESIC Languages, Postgraduate, Undergraduate, Executive Education and Programs on Technological Platforms and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
The corrective actions related to nonconformities issued in the previous audit have been reviewed and their effective implementation has been verified. The following were detected in the audit: 0 Major Nonconformities and 8 Minor Nonconformities. Given the satisfactory treatment by ESIC to the identified NCs, the SGS Audit Team grants the renewal of the Certificate. |
ESIC Certificate under the ISO 9001:2008 Standard (2010) |
| All Campuses 2010 | ANECA's Audit Model Evaluation Commission. | Undergraduate and Postgraduate. | Audit Program (Internal Quality Assurance System for a Higher Education Institution in the European Higher Education Area). | |
ANECA, after examining the documentation which integrates the design of the IQAS of the above mentioned Center, according to the evaluation criteria and guidelines included in the documents "Guidelines, definition and documentation of Internal Quality Assurance Systems of the university education" and "Evaluation Guide of the design of the Internal Quality Assurance System of the university education", having analyzed the modifications presented, and considering the existence of elements which advise to modify the qualification granted in the first instance, issues a POSITIVE final assessment. | ESIC IQAS Design Certificate under the Audiit 2010 Criteria |
| Campus Sevilla – 17 de Mayo de 2010 Campus Valencia – 17 y 18 de Mayo de 2010 Campus Arturo Soria – 13 de Mayo de 2010 Campus Pozuelo de Alarcón (Madrid) – 13 y 20 de Mayo de 2010 |
D. Ignacio Lozano Auditor Jefe de BSI. D. Enrique Cubillo Auditor de BSI. |
ESIC Languages, Postgraduate, Undergraduate, Executive Education and Programs on Technological Platforms and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
The corrective actions related to nonconformities issued in the previous audit have been reviewed and their effective implementation has been verified. The following were detected in the audit: 0 Major Nonconformities and 8 Minor Nonconformities. Given the satisfactory treatment by ESIC to the identified NCs, the SGS Audit Team grants the renewal of the Certificate. |
ESIC Certificate under the ISO 9001:2008 Standard (2010) |
| Campus Zaragoza – 30 de Marzo de 2009 Campus Barcelona – 30 de Marzo de 2009 Campus Valencia – 31 de Marzo de 2009 Campus Arturo Soria – 1 de Abril de 2009 Campus Pozuelo de Alarcón (Madrid) – 1 de Abril de 2009 |
Dª. Belén de Rabago Gómez Jefa Auditora de SGS ICS Ibérica. Dª. Lourdes Carabias y D. Jesús Millán Auditores de SGS ICS Ibérica |
ESIC Languages, Postgraduate, Undergraduate, Executive Education and Programs on Technological Platforms and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
The corrective actions related to nonconformities issued in the previous audit have been reviewed and their effective implementation has been verified. The following were detected in the audit: 3 Major and 10 Minor Nonconformities. Given the satisfactory treatment by ESIC to the identified NCs, the SGS Audit Team grants the renewal of the Certificate. |
ESIC Certificate under the ISO 9001:2008 Standard (2009) |
| Pozuelo de Alarcón Campus Madrid - June 23rd and 24th, 2008 |
Prof. Dr. Ulrich Bernath Carl von Ossietzky University of Oldenburg, former Director, Center for Distance Education, Germany University of Maryland University College, Adjunct Professor, USA Mr. Jan Kingsley Director, Corporate Services, EFMD, Brussels |
Simulation-based learning methodology. | EFMD Accreditation for TeChnology-Enhanced Learning (CEL) | |
El equipo Auditor de la EFMD un mes antes de la fecha de auditoría analizó la información enviada por ESIC siguiente la Guía de AutoEvaluación. Además el equipo audito contacto con 5 alumnos seleccionados aleatoriamente de una lista de alumnos y antiguos alumnos que habían cursado Programas basado en la Metodología de Simulación enviada por ESIC. El equipo auditor durante los días de auditoría realizó entrevistas con Directores de Programa, Personal de Apoyo, Profesorado involucrados en la Metodología de Simulación. Finalmente, el Equipo Auditor llega a la conclusión de que la metodología de Simulación Empresarial ESIC cumple con los criterios de calidad para la acreditación CEL. |
ESIC Accreditation under CEL Criteria (EFMD) (2008) |
| Campus Mutilva (Pamplona) – 10 de Diciembre de 2007 Campus Sancho El Fuerte (Idiomas) – 10 de Diciembre de 2007 Campus Arturo Soria – 11 de Diciembre de 2007 Campus Pozuelo de Alarcón (Madrid) – 13 de Diciembre de 2007 |
D. Álvaro Rodríguez de Roa Gómez Auditor Jefe de SGS ICS Ibérica D. Jesús Millan Moreno Auditor de SGS ICS Ibérica |
ESIC Languages, Postgraduate, Executive Education and Programs on Technological Platforms and complementary and loyalty services. | Standard UNE-EN-ISO 9001:2008 | |
The audit team proceeds to conduct the audits at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
ESIC Certificate under ISO 9001:2008 Standard (January 2008) |
| Pozuelo de Alarcón (Madrid) - April 17, 18 and 19, 2007 |
D. Álvaro Rodríguez de Roa Gómez Auditor Jefe de SGS ICS Ibérica. Dª. Belén de Rabago Gómez Auditora de SGS ICS Ibérica |
ESIC Languages and MBA Programs | Standard UNE-EN-ISO 9001:2008 | |
The audit team proceeds to conduct the audit at the Main Campus and at the Campuses covered by the scope. The scope of the audit includes, for the Academic and Management Areas, the processes of:
|
ESIC Certificate under the ISO 9001:2008 Standard (May 2007) |
MORE THAN 55 YEARS TRAINING
PROFESSIONALS IN
BUSINESS, MARKETING
AND DIGITAL SKILLS
PROFESSIONALS IN
BUSINESS, MARKETING
AND DIGITAL SKILLS