- Date of publication
- Octubre 2015
- Marketing and Communication
- Study
ESIC Business & Marketing School
ESIC Business & Marketing School.
El mundo es un ecosistema cambiante y los acontecimientos vividos en los u´ltimos años están reconfigurando el protagonismo de países y Estados, de procesos que se entendían como prioritarios e incluso de los pilares que definían el conjunto de población mundial. Estos hechos plantean un futuro a 20 años vista distinto, en el que la tecnología y la focalización en el cliente se constituirán como ejes centrales de los motores socioeconómicos.
Además ya ha nacido la generación de clientes predominante en 2033; ellos, a diferencia de lo conocido hasta la fecha, son nativos digitales y su comportamiento actual ya permite observar ciertos cambios relevantes.
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