Cómo integrar las redes sociales en una estrategia de Experiencia de Cliente Multicanal
Comercial y Ventas | Infografía-
Visit2051
- Junio 2016
- Date of publication
- Junio 2016
- Commercial and Sales
- Infographics
ESIC Business & Marketing School
ESIC Business & Marketing School.
1. Utiliza las KPIs que ya tienes
2. Integra las Redes Sociales en el proceso habitual
3. Integra tecnología de forma faseada
4. Forma a tu equipo
5. Prepárate para lo peor, pero no tengas miedo
6. Personaliza las conversaciones
7. Fomenta el autoservicio
8. Cuéntaselo al resto de la compañía
Infórmate del Máster en Digital Customer Management de ICEMD aquí
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