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Quality standards

State and regional legislation and ESIC University regulations.

Internal quality assurance system

Quality Policy

Today's students are tomorrow's professionals, which is why at ESIC University we want to offer them a differentiated academic offer that provides them with excellent training whenever they need it.


At ESIC, we understand quality as a strategic and cross-cutting commitment that drives our mission as a Higher Education Institution specializing in Management, Marketing, and Digital Skills, fostering the capacity for innovation, entrepreneurship, and transformative leadership.

Our Quality Policy aims to actively contribute to the transformation of individuals, educating them in knowledge, training them in skills, and raising their awareness of values throughout their professional careers, in a learning community adapted to the demands of each era.

Within this framework, ESIC undertakes to:

  • Ensuring comprehensive, high-quality education focused on the personal, professional, and ethical development of our students, aligned with the real demands of society and the business environment.
  • Consolidate and continuously improve our Quality Management System, ensuring compliance with legal, regulatory, ethical, and academic requirements, both nationally and internationally.
  • Promote educational innovation by encouraging active methodologies, digitization, artificial intelligence, and the strategic use of technology as levers for pedagogical transformation.
  • Encourage the active participation of the entire university community and our stakeholders—students, faculty, alumni, employers, and partners—as a fundamental pillar of a shared culture of quality.
  • Promote internationalization and employability by developing global strategic alliances and ensuring that our programs prepare professionals capable of functioning in multicultural and changing environments.
  • Incorporate the external professional experience of faculty as added value, strengthening the connection between teaching, business practice, and knowledge transfer.
  • Advance transparency, ensuring clear, timely, and relevant communication with all our stakeholders and society in general about institutional results, processes, and progress.
  • Develop a sustainable quality policy, consistent with the Sustainable Development Goals (SDGs) and with the institutional values that inspire our actions.

D. Eduardo Gómez Martín

President of ESIC University

QUALITY MANUAL, PROCESS MAP, AND PROCESSES

To access the Quality Manual, click the button below

 

To access the ESIC University Process Map click on the following button

 

To accessESIC University's Programs, click the button below

Quality committee, accreditations and rankings

ESIC's Quality System is supported by Commissions in which the different stakeholders that participate in ESIC are represented. ESIC's Strategic and Academic Commissions are represented throughout the different Quality Commissions, thus allowing the alignment of strategic, academic and quality objectives.

ESIC's Internal Quality Assurance System is supported by Commissions in which the different interest groups that participate in ESIC are represented. ESIC's Strategic and Academic Commissions are represented throughout the different Quality, Accreditation and Rankings Commissions, allowing the alignment of strategic, academic and quality objectives.

ESIC's Quality, Accreditation and Rankings Committee

ESIC University ESIC Business & Marketing School
General Secretary General Management
Rector Corporate Education Management
Vice Chancellor of Quality Dean
Quality Management International Dean
  Quality Management
  Corporate Education Operations Management
  Quality Management
  National Territorial Network Directorate
  Directorate General of the School of Higher Vocational Training
  Academic Direction of the School of Higher Vocational Training
  Rankings Management
  Business Intelligence Management

Quality in teaching

Faculty evaluation is one of the key processes in the quality of teaching offered by an educational institution. ESIC, in its culture of continuous improvement, has developed since its inception a faculty evaluation process based on satisfaction surveys of the teaching activity together with the assessments of the Academic Management itself.

This process has been and continues to be one of the pillars of the levels of quality in education set out in ESIC's Mission and Values.

With the arrival of the new regulation of the European Educational Framework, ESIC has given even greater impetus to the teaching activity evaluation processes.

The teaching evaluation designed under the Reference Framework of the Docentia Model provides an even more detailed and regulated model that will give greater solidity over time, both in terms of maintaining the desired levels of quality in the teaching activity of the degrees, as well as in the professional development of teachers within their activity at the Institution.

The ESIC Teaching Evaluation Model is carried out annually.

  See ESIC teaching activity evaluation model
  View frequently asked questions about ESIC's evaluation model
  Teacher's Self-Report on Teaching Activity Form
  Department or Program Director's Evaluation Report Form for a faculty member's teaching activity

Documentation on ESIC's Teaching Evaluation under the Docentia Model

2023  
Docentia Call Letter from Mr. Ramón Arilla Llorente, ESIC University Rector    Download PDF
Regulations (Commissions and Program) of the Docentia Call for Proposals   Download PDF
2016  
Docentia Call Letter from Mr. Rafael Ortega, Dean of ESIC   Download PDF
Regulations (Commissions and Program) of the Docentia Call for Proposals   Download PDF
2015  
Docentia Call Letter from Mr. Rafael Ortega, Dean of ESIC   Download PDF
External Evaluation Report on the Implementation of the Teaching Activity Evaluation Design for ESIC (2nd follow-up) ANECA   Download PDF
Final Report of the Call for Faculty Evaluation under Docentia   Download PDF
Regulations (Commissions and Program) of the Docentia Call for Proposals   Download PDF
Presentation Summary of Results of the Call for Faculty Evaluation under Docentia   Download PDF
2014  
Docentia Call Letter from Mr. Rafael Ortega, Dean of ESIC   Download PDF
External Evaluation Report on the Implementation of the Teaching Activity Evaluation Design for ESIC (1st follow-up) ANECA   Download PDF
Final Report of the Call for Faculty Evaluation under Docentia   Download PDF
Regulations (Commissions and Program) of the Docentia Call for Proposals   Download PDF
Presentation Summary of Results of the Call for Faculty Evaluation under Docentia   Download PDF

Quality in degrees

ESIC University has a Quality System supported by Commissions and Technical Units in which the different interest groups of ESIC University are represented. ESIC University's Strategic and Academic Commissions are present in all the Quality Commissions, which facilitates the unification of strategic, academic and quality objectives.

We indicate the Quality Commissions and Technical Units according to categories:

Institutional Committees

The Institutional Commissions are formed by the ESIC University Quality Committee and the Quality, Accreditations and other Recognitions Unit.

Quality, Accreditation and Rankings Committee of ESIC University:

Executive Management of ESIC University, Rector ESIC University, Marketing Management, International Development Management, Deputy Director General Secretariat, Big Data & Analytics, Accreditations and Rankings Management, Associate Director of ESIC Rankings and Quality Management and General Secretariat.

Objective of the Committee: To ensure the dissemination and implementation of ESIC University's Quality Policy and the review of the Quality Management System, Accreditations and Rankings.

Frequency: at least three per year, and extraordinary ones as required.

If you wish to contact the Quality Committee of ESIC University, you can do so through the e-mail account calidad@esic.university.

Degree Commissions

Institutional quality

ESIC's Internal Quality Assurance System periodically measures, analyzes and reviews institutional and degree indicators in order to establish improvement action plans.

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